PRIVACY POLICY AND ACCESSIBILITY STATEMENT
What personal information we handle about you, why we use it and why we are entitled to do so
- Wastebuster are committed to respecting your personal information and ensuring we are transparent with you in relation to how we will use it. If you are at all uncertain about any aspect of our policies and practices please contact us with the subject heading: Privacy Rights to privacy@wastebuster.co.uk
The personal information we use if you register for a competition and why we use it
First name, surname and email address (if personal email address is used). Analytical data on your use of our site – this can include your IP address.
- To validate your eligibility for the competition and ensure you receive the correct communications.
- To manage our relationship with you including to respond to your requests or queries and to manage complaints.
- To fulfil your request to take part in the competition.
- We use IP addresses to help diagnose problems with our server, to administer our site, to analyse user trends, to track user movement, and to gather broad demographic information—all for the purpose of continually improving our website and delivering personalised, custom content. Wastebuster will not use your IP address as personal data, it will be used to give the location of you down to a county or city level only.
What are Wastebuster’s legal grounds for handling your personal information
Data protection law sets out a number of conditions which organisations can rely on in order to lawfully handle personal information. The conditions we rely on are as follows:
Legitimate interests
The law permits Wastebuster to handle your personal information where necessary under your own, and our legitimate interests provided that our interests do not outweighed your interests. Many of the purposes where we handle your personal information, described above, fall into this category as they are essential activities which enable us to deliver a quality environmental education programme efficiently and effectively for example, reviewing and improving the services we provide to you, your experience when you visit our website and to help ensure that we communicate with you about our resources and in ways that are most likely to be of interest to you and have broader societal benefits. We may, if necessary, also use your information to defend legal rights or to obtain legal advice and to manage any complaint that you might have. We ensure that your rights and interests are protected when we do this.
Contract
If your state-funded school has been given Wastebuster membership by your local authority or district/borough and the law permits Wastebuster to handle your personal information where necessary to fulfil our contractual obligations.
Consent
Wastebuster are permitted to use your personal data when you consent for us to do so (e.g. for direct marketing purposes).
Where we rely on consent as the lawful basis for processing your personal information, you can withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Performance of a contract
Your Wastebuster membership may be for a specified amount of time. In these situations, Wastebuster will endeavour to advise you prior to your membership ending of the expiry date so that you can consider re-registering should you so desire.
If you choose to receive marketing from Wastebuster
By consenting to marketing you agree that your personal details and the information you provide as part of any request, will be processed by Wastebuster as data controller, to provide personalised marketing and for market research purposes.
First name, surname and email address (if personal email address is used). Analytical data on your use of our site – this can include your IP address.
- To advise you of our resources, services, competitions and offers that we think may be of interest to you and to remind you about important relevant events.
- To get your opinion of Wastebuster: for example we may send survey questionnaires.
- To give you the most relevant news. Any information we receive will be combined with other information we hold to give us the most up to date view of your details and requirements.
- We use IP addresses to help diagnose problems with our server, to administer our site, to analyse user trends, to track user movement, and to gather broad demographic information—all for the purpose of continually improving our website and delivering personalised, custom content. Wastebuster will not use your IP address as personal data, it will be used to give the location of you down to a county or city level only.
If you would like to stop receiving marketing from Wastebuster
If you wish to withdraw your consent, you can do so at any time by unsubscribing from any email or emailing info@wastebuster.co.uk.
Please note that the withdrawal of consent for Wastebuster marketing:
- Shall not affect the lawfulness of processing based on consent before its withdrawal.
- Will result in no communications being sent to your personal email address or referring to your name. We will still send emails to other email addresses not identifiable to yourself unless the consent for these is withdrawn.
Where Wastebuster will store your personal information
Some of the third parties where personal information is stored are located outside the European Economic Area (‘EEA’) and therefore could be in a country which may not have data protection laws as stringent as those in the EU. Wastebuster will only transfer your personal information where appropriate safeguards are in place.
How long Wastebuster will keep your personal information
Personal information will be kept for 3 years after the last contact.
Wastebuster’s Security Policy
- No data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Wastebuster cannot ensure or warrant the security of any information you transmit to Wastebuster and you do so at your own risk.
- Following transmission, Wastebuster will make best efforts to ensure the security of the information on its systems.
Your rights and how to contact Wastebuster
You have the right to access the personal information Wastebuster hold about you and, if it is inaccurate, to have it corrected. In certain circumstances, you also have the right to request that your personal information is erased (the “Right to be Forgotten”). You also have the right to request that Wastebuster stop using your personal information for direct marketing purposes.
You should be aware that, some of the rights mentioned above only apply in certain defined circumstances and therefore even if you want to exercise them, Wastebuster may not be required to comply.
If you would like to update information Wastebuster hold about you, exercise any of the rights described above or have any questions about how Wastebuster handle your personal information you can contact Wastebuster by email at: info@wastebuster.co.uk.
Right to withdraw your consent
You have the right to withdraw your consent at any time. To do this please send an email to info@wastebuster.co.uk. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
ACCESSIBILTY STATEMENT
Using this website
- This website is run by Wastebuster CIC.
- We want as many people as possible to be able to use this website.
- We are always working to make our website as accessible and usable as possible.
- For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- We have also tried to make the website text easy to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF, Word and PowerPoint documents are not fully accessible to screen reader software
- the Twitter feed on our homepage is difficult to navigate using just a keyboard and screen reader software – you can visit @_Wastebuster on Twitter to see our tweets
- our older videos may not feature captions
What to do if you can’t access parts of this website
- If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please contact our general enquiries team.
- We will consider your request and aim to reply within 20 working days.
Reporting accessibility problems with this website
- We’re always looking to improve the accessibility of this website.
- If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the website team:
- email our website team info@wastebuster.co.uk
Enforcement procedure
Technical information about this website’s accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance issues listed below.
Content that’s not within the scope of the regulations
The content listed below may be non-accessible as we are not required to:
- make PDFs or other documents published before 23 September 2018 accessible if they’re not essential to providing our services
- make videos published before 23 September 2020 accessible. We do also have a Wastebuster YouTube channel where you can find a number of videos, however they may feature labelling from YouTube itself, which is incorrect or not sufficiently descriptive
How we tested this website
This website was last tested internally on 09 January 2023.
When deciding on a sample of pages to test, we chose based on:
- our most popular pages
- pages we had already been told about through feedback from people using the website
- pages that gave a good example of each one of our templates
- some pages including images, multimedia content and interactive elements
- some pages including web forms
This statement was prepared on 09 January 2023. It was last updated on 09 January 2023.
Right to complain
If you are not happy about how Wastebuster handle your personal information, you have the right to complain to the supervisory authority. You can do this by contacting The Information Commissioners Office through their website www.ico.org.uk, by phone on 0303 123 1113 or by post at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
